Back-Office Solutions for HVAC Contractors
From emergency no-heat calls to full system replacements, we handle your operations so you can keep customers comfortable year-round.
Built for HVAC Operations
We understand the seasonal nature of HVAC—from handling the summer AC rush to managing winter heating emergencies.
- 24/7 emergency call handling for AC breakdowns and heating failures
- Seasonal demand management for summer cooling and winter heating rushes
- Job costing by service type: installs, repairs, maintenance agreements
- Integration with ServiceTitan, Housecall Pro, and other FSM software
- Lead conversion tracking for system replacements and upgrades
- Maintenance agreement and membership program management
Our Services for HVAC Contractors
Comprehensive back-office support designed specifically for heating and cooling companies.
24/7 Call Center
Capture every call during peak season. Our agents understand HVAC urgency and can dispatch based on system type and priority.
Lead Management
Maximize ROI on your marketing spend with AI-powered lead follow-up and conversion optimization.
Bookkeeping & CFO
Track profitability by job type, manage seasonal cash flow, and get financial clarity for your HVAC business.
ServiceTitan Optimization
Equipment tracking, warranty management, and reporting dashboards built for HVAC operations.
“Lynn and her team have been great partner as an extension of our plumbing & hvac business. Like to give a huge shout out to Danielle for taking care of our after hours call center.”
Michael Greene
Plumbing & HVAC
Ready to Scale Your HVAC Business?
Join other HVAC contractors who trust CIC for their back-office operations.