Back-Office Solutions for Plumbing Contractors
From emergency drain calls to full repiping projects, we handle your calls, books, and leads so you can focus on the work.
Built for Plumbing Operations
We understand the unique challenges of running a plumbing business—from handling emergency calls at 2 AM to managing seasonal demand.
- 24/7 emergency call handling for burst pipes and water heater failures
- Dispatching optimized for service calls and new installations
- Job costing by service type: drain cleaning, repairs, remodels
- Integration with ServiceTitan, Housecall Pro, and other FSM software
- Lead conversion tracking for water heater, repipe, and remodel leads
- Seasonal campaign management for maintenance agreements
Our Services for Plumbers
Comprehensive back-office support designed specifically for plumbing contractors.
24/7 Call Center
Never miss an emergency call. Our agents understand plumbing terminology and urgency levels to dispatch the right tech.
Lead Management
Track and convert leads from HomeAdvisor, Angi, Google LSA, and other paid sources with our AI-powered follow-up.
Bookkeeping & CFO
Job costing, profit margins by service line, and financial insights tailored to plumbing businesses.
ServiceTitan Optimization
Pricebook setup, membership program management, and reporting dashboards built for plumbing operations.
“I have had the privilege of working with Lynn's team for both dispatch and accounting. Honestly top notch. Her team does a great job of handling our calls and dispatching them and even moving calls around as needed.”
PlumbSmart Plumbing and Drain
Plumbing Company
Ready to Streamline Your Plumbing Business?
Join other plumbing contractors who trust CIC for their back-office operations.